experience design: what are we designing?

Yesterday, I had Lee Green, IBM’s Worldwide design chief, as a guest speaker for my class. As always, it was filled with lots of interesting stories from times he was with IBM, including the small division that he was asked to join called “desktop” and the day when the Big Blue went cultural change with … Read more

a little bit of introduction

As this is a new where I blog, it seems to be appropriate to write a little bit of introduction about me and what I do. I often characterize my work as an intersection among information technology, innovation and design. Recently, I am dealing with the duality of design in products/services and organization itself. John … Read more